I would like to share with you my activity. I have refurbished a space as a video recording studio and I want to put it up for rent. The business model I have is that the studio is rented out in 24-hour blocks, which is much cheaper. These 24 hours run continuously from 10 in the morning to 10 the next morning, including the night. It is important for me that the start and end time be 10:00 AM for logistical reasons. Then, as a second option, there is the possibility of renting by the hour, always in the interval from 10:00 AM to 10:00 AM the following day. This second option of renting by the hour is much more expensive as it involves individual hours and not renting the full 24-hour block (10 to 10:00 AM).
Could you tell me how I can configure Amelia to meet these two requirements? I have been struggling with its plugin for 2 days and cannot find a satisfactory configuration. I would like to know if it is possible to solve this way of working with Amelia. If not, then I would ask for a refund of the amount, as it would not work for my business model.
I am looking forward to your response and thank you in advance for your attention
Thanks for reaching out to us. This is possible, but it requires a bit different configuration.
For the business model of a 24-hour block timeslot, you would need to configure the employee work hours like this -
The service duration is 24 hours and that is the maximum duration. The employee work hours also need to be to cover the service duration of 24 hours. The tricky part is that this needs to start at 10 am, so if you configure the working hours as per the screenshot above, you will make a full day, as you can see on the booking form
So, when configuring working hours, set the ending on 24:00, and for the next day, just continue from 00:00 until 10. To this for all days in the calendar and it will display the block of 24h.
Regarding the second scenario, you would need to create another employee, since the first will be blocked with the first scenario. For this one, it's pretty simple, you need to configure the service 2 to a duration of 1h and the employee working hours from 10 AM to 10 PM. It will display the timeslot like this - 10 AM - 11 AM, 11 AM - 12 PM, 12 PM - 13 PM and etc.
Thank you for your response. I have set up employee 1 as you advised (see screenshot below, Image 1)
Similarly, as it happens to you according to the screenshot, it only appears that you can rent on Monday, January 29th... there is no possibility to make a reservation on the rest of the days (see screenshot below, Image 2).
Well, you have to configure the working hours like this for each day of the week or according to your needs. Just follow the scheme and it will be available for each day.
Stefan, Really I don't see where the changes should be made. I think I have done all as by your instructions. And it shows only Monday avalible. Attached you can fin the current set up, at employees (see image 3) and at General Settings (see image 4). If you are so kind, please send my a screen capture of the correct process.... Many thanks in advance
Apologies, according to your screenshot i though that you only configured it for a couple of days.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thanks, but, unfortunatelly, the pw that you've copied is not correct. I've tried to enter the password from the screenshot, but seems like i got it wrong.
Here it goes The PASS: NUX!ed$IxvAUSC1z(AYC^w1H And the new screen capture.... I deleted the previous admin user for you and I made this new one (see image Z)
Thanks for the credentials, it has been fixed now.
The timeslots are available for all days now. One more thing that you can change is the time format to AM. I don't have the admin permissions, you can find this in the WP timezone settings.
Many thanks Stefan... It seems that is working... I will make some tests today and tomorrow and I will let you know. I see that you have duplicated the time hours. Could you explain how did you do that? Appreciated
You are welcome. Well, it's a bit tricky configuration since the maximum duration of the service is 24h. This would be easy if you configure the employee working hours from 00 to 24, which is essentially a full day, but in your case, the timeslot needs to start at 10 AM and finish at 10 AM the next day.
As you may already have noticed, the last timeslot that you can select for a day is 24:00, but in this case, the employee is not able to "cover" the service duration of 24h. So, the trick is to "continue" from 00:00 on first day to 10:00 on the next day, which "resembles" the full day and the employee can cover the whole duration of service.
Not really a standard configuration, but i hope you understand a bit.
I see that you find the logic... But I was wondering if you used some extra code, or in which configuration do you play to have doble "time lines" for one day...
Oh i see, i didn't understand it at first. Well, there is a plus icon in the upper right corner, for each day of the week. Once you save the first timeslot, you can click on this icon and it will add another timeslot for the same day. No extra codes, whatsoever
Many thanks Stefan Good to know... I hope everything will work fine and have a lot o clients. I still need do the test with the current configuration. I will let you know. Best regards
So far, all the tests we've conducted are satisfactory, and the reservation system seems to work flawlessly.
I now have other questions, and I'm not sure if you can answer them through this email or if I need to open a new ticket. My questions are as follows:
I want the payment to be primarily made by card, and for that, we have implemented Stripe. However, people are practically unfamiliar with the "brand" STRIPE, and this creates distrust when it comes to entering a credit card. They wonder, "What is that?" So, the question is, is it possible to change the STRIPE text to "Bank Card"? If it's not possible through the app, maybe it could be done with some snippet of code?
Is there any possibility to remove the option to pay later? That is, I want the payment to always be made in advance by default when making a reservation, without the option to pay later.
Is there a tutorial on how to set up reservation confirmations via WhatsApp?
The procedure is to open a new ticket for each subject that is not related to the active ticket title, but i will give you the basic answers and if you have any additional questions or if you want to find out more about the particular topic, please open a new ticket.
Please, see the answers below
I want the payment to be primarily made by card, and for that, we have implemented Stripe. However, people are practically unfamiliar with the "brand" STRIPE, and this creates distrust when it comes to entering a credit card. They wonder, "What is that?" So, the question is, is it possible to change the STRIPE text to "Bank Card"? If it's not possible through the app, maybe it could be done with some snippet of code?
Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings.
If you want to use POEDIT then this is an instruction:
1. Download the Amelia plugin from CodeCanyon and save the .zip file on your computer.
4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
5. Translate all the strings that are not translated
6. Save the translation.
7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.
This is an example of the French language, but you will choose yours.
Is there any possibility to remove the option to pay later? That is, I want the payment to always be made in advance by default when making a reservation, without the option to pay later.
The "on site" option is enabled by default, you can disable this option in the Payment settings. (only if one of the other online payments option is enabled)
Is there a tutorial on how to set up reservation confirmations via WhatsApp?
Sure, you can follow the instructions on this link.
Dear Sir/Madam,
I would like to share with you my activity. I have refurbished a space as a video recording studio and I want to put it up for rent. The business model I have is that the studio is rented out in 24-hour blocks, which is much cheaper. These 24 hours run continuously from 10 in the morning to 10 the next morning, including the night. It is important for me that the start and end time be 10:00 AM for logistical reasons. Then, as a second option, there is the possibility of renting by the hour, always in the interval from 10:00 AM to 10:00 AM the following day. This second option of renting by the hour is much more expensive as it involves individual hours and not renting the full 24-hour block (10 to 10:00 AM).
Could you tell me how I can configure Amelia to meet these two requirements? I have been struggling with its plugin for 2 days and cannot find a satisfactory configuration. I would like to know if it is possible to solve this way of working with Amelia. If not, then I would ask for a refund of the amount, as it would not work for my business model.
I am looking forward to your response and thank you in advance for your attention
JoAn
Hello JOSE ANTONIO LOPEZ MORENO,
Thanks for reaching out to us. This is possible, but it requires a bit different configuration.
For the business model of a 24-hour block timeslot, you would need to configure the employee work hours like this -
The service duration is 24 hours and that is the maximum duration. The employee work hours also need to be to cover the service duration of 24 hours. The tricky part is that this needs to start at 10 am, so if you configure the working hours as per the screenshot above, you will make a full day, as you can see on the booking form
So, when configuring working hours, set the ending on 24:00, and for the next day, just continue from 00:00 until 10. To this for all days in the calendar and it will display the block of 24h.
Regarding the second scenario, you would need to create another employee, since the first will be blocked with the first scenario. For this one, it's pretty simple, you need to configure the service 2 to a duration of 1h and the employee working hours from 10 AM to 10 PM. It will display the timeslot like this - 10 AM - 11 AM, 11 AM - 12 PM, 12 PM - 13 PM and etc.
Please try and let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Thank you for your response.
I have set up employee 1 as you advised (see screenshot below, Image 1)
Similarly, as it happens to you according to the screenshot, it only appears that you can rent on Monday, January 29th... there is no possibility to make a reservation on the rest of the days (see screenshot below, Image 2).
Any other solution??
Attached files: Imagen1.jpg
Imagen2.jpg
Hello Jose,
Well, you have to configure the working hours like this for each day of the week or according to your needs. Just follow the scheme and it will be available for each day.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Stefan,
Really I don't see where the changes should be made. I think I have done all as by your instructions. And it shows only Monday avalible. Attached you can fin the current set up, at employees (see image 3) and at General Settings (see image 4). If you are so kind, please send my a screen capture of the correct process.... Many thanks in advance
Attached files: Image 3.jpg
Image 4.jpg
Hello Jose,
Apologies, according to your screenshot i though that you only configured it for a couple of days.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thanks.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Please confirm that you have received in your inbox: [email protected]
the details for WP-admin (administrator) as Amelia Manager
Hello Jose,
Unfortunatelly, I still haven't received anything in my inbox, and i also need the admin user since it has all the permissions.
Thanks.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, here it goes
PASS
00i)RWVl4pklIM&*WweG!C0S
And see image (screen capture)
Attached files: screen capture.png
Hello Jose,
Thanks, but, unfortunatelly, the pw that you've copied is not correct. I've tried to enter the password from the screenshot, but seems like i got it wrong.
Can you copy it one more time?
Thanks.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Here it goes
The PASS: NUX!ed$IxvAUSC1z(AYC^w1H
And the new screen capture.... I deleted the previous admin user for you and I made this new one (see image Z)
You can see that it seems OK (see image Y)
Attached files: Image Z.jpg
IMAGE Y.jpg
Hello Jose,
Thanks for the credentials, it has been fixed now.
The timeslots are available for all days now. One more thing that you can change is the time format to AM. I don't have the admin permissions, you can find this in the WP timezone settings.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Many thanks Stefan... It seems that is working... I will make some tests today and tomorrow and I will let you know.
I see that you have duplicated the time hours. Could you explain how did you do that?
Appreciated
Hello Jose,
You are welcome. Well, it's a bit tricky configuration since the maximum duration of the service is 24h. This would be easy if you configure the employee working hours from 00 to 24, which is essentially a full day, but in your case, the timeslot needs to start at 10 AM and finish at 10 AM the next day.
As you may already have noticed, the last timeslot that you can select for a day is 24:00, but in this case, the employee is not able to "cover" the service duration of 24h. So, the trick is to "continue" from 00:00 on first day to 10:00 on the next day, which "resembles" the full day and the employee can cover the whole duration of service.
Not really a standard configuration, but i hope you understand a bit.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Stefan
I see that you find the logic... But I was wondering if you used some extra code, or in which configuration do you play to have doble "time lines" for one day...
Hello Jose,
Oh i see, i didn't understand it at first. Well, there is a plus icon in the upper right corner, for each day of the week. Once you save the first timeslot, you can click on this icon and it will add another timeslot for the same day. No extra codes, whatsoever
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Many thanks Stefan
Good to know... I hope everything will work fine and have a lot o clients.
I still need do the test with the current configuration.
I will let you know.
Best regards
You are most welcome, Jose.
Please, keep me posted.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Stefan, again,
So far, all the tests we've conducted are satisfactory, and the reservation system seems to work flawlessly.
I now have other questions, and I'm not sure if you can answer them through this email or if I need to open a new ticket. My questions are as follows:
Many thanks in advance
JoAn
Hello Jose,
The procedure is to open a new ticket for each subject that is not related to the active ticket title, but i will give you the basic answers and if you have any additional questions or if you want to find out more about the particular topic, please open a new ticket.
Please, see the answers below
Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings.
If you want to use POEDIT then this is an instruction:
1. Download the Amelia plugin from CodeCanyon and save the .zip file on your computer.
2. Unzip the downloaded .zip file.
3. You need to download and install POEDIT.
4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
5. Translate all the strings that are not translated
6. Save the translation.
7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.
This is an example of the French language, but you will choose yours.
The "on site" option is enabled by default, you can disable this option in the Payment settings. (only if one of the other online payments option is enabled)
Is there a tutorial on how to set up reservation confirmations via WhatsApp?
Sure, you can follow the instructions on this link.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables