We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I need each employee to have a specific course set and there is no possibility of disabling it from their panel.
Is there a way to do this?
Thank you
Hello Paolo,
Thanks for reaching out to us.
If i understand this correctly, you want each employee to have a specific service assigned to his name, but without the possibility to "re-assigning" it from the employee panel?
As an admin, you can assign the service to each employee, and in the User Role settings, you have the option called "configure their services". Make sure that is disabled.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan, i know this method, but I need each employee to be able to set up their own services.
With your method I remove this possibility.
My question is whether I can assign a specific service without the possibility of it being taken away.
I'll explain better, on my site there are various services, each employee can check the service and enter their hourly cost.
However, there is a free 1-hour service, which every employee must make available.
I need this precise service cannot be unchecked.
Regards
Hello Paolo,
Unfortunatelly, there is no option to select which service they need to have as mandatory. They can either have access to manage their services or not (depending on the User Role)
If you enable it, they can see the full list of services they are assigned to, but they will also have the option to disable them, as you already know.
You can suggest this improvement on our feature suggestion page, and you can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, and bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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Ok, I think I will write a function with cron to associate the service with the employee, if it is disabled, cron re-enables it by writing the value to the database.
Hello Paolo,
You are free to make changes, of course, but we always recommend checking with us first to see if there is a possible workaround or such.
Let us know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables