We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
The campany (and thus employee schedule) will be modified from July 1st onwards.
Mondays and Tuesdays will be off, and on Thursdays afternoon the company will accept appointments, which is not the case now.
I couldn't find a way to program these changes. And it has to be done ahead of time so that customers can book on the appropriate days and time slots before the change takes place.
Is there a way to do that?
Thanks.
Hello there,
Thank you for reaching out to us.
Yes, this can be achieved by creating specials days (bare in mind that you can create special days for longer period of time not for just one day). You can read more about it on this link https://wpamelia.com/configuring-schedule/
Or you can try the other way and that is that you set that your current employees are on vacation from July 1st and then you can create new emplyoee that are on vacation until July the 1st and then you just set their regular work hours and they will be available for booking form that day.
So you need to use one of these 2 ways in order to achieve what you need.
Hope this helps in case it doesn't In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
Thanks for your reply.
I tried setting up special days but the tool is too limited:
Thus it is not possible to use this option to modify an employee/company working hours.
I chose the second option, the drawback is that it forces to create a clone with another email, but that will do the trick and once the new schedule will be effective, I'll delete the former account to only keep the new one.
Thanks for your help and have a nice day.
Louis
Hello Louis,
As Marko is out of the office, I will fill in for him.
We are glad to hear that you found the solution.
Please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables