We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3565998
Seeking a freelancer for some help?
Closed

Comments

  • myhealthyglobe started the conversation
    January 21, 2024 at 3:06am

    I am seeking a freelancer who knows WPDatatables, ReportBuilder, Gravity Forms and Wordpress VERY well, to coach me through some set up.  Looking for 1-3 hours of one on one training and possible on-going assignments.  Do you have a network that you can refer me to, assuming this is outside support scope?

  •  1,894
    Miloš replied
    January 23, 2024 at 5:40pm

    Hello,

    My apologies again for replying so late to both tickets today.

    -

    When it comes to any freelancers for any custom work or anything like that, we do not know anyone who might be appropriate, and you are right - our Support does not include building source data, or Tables/charts, customizations for our Users;

    Even though we are here if you struggle with any step while you are building your Tables/Charts, etc, we can point you in the right direction, or troubleshoot if any functionality does not behave as expected;

    You also have our Documentation and YouTube Channel at your disposal, where we have lots of examples, tutorials, etc.

    And of course, you can always reach out to us with any questions.


    We will leave the ticket public, though, so if any developer/freelancers come across  it, and if they might be proficient with our Plugin and Add-ons, they are free to offer their services to you.


    Our developers are also extremely busy at this time with their tasks, but if anyone of them becomes available in the near future, we will contact you about that.

    Thank you.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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