As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
The Notifications Tab on the side bar under Amelia is blank. I am looking to update the text that is sent out via email. Where do I find this option?
Hello there,
Thank you for reaching out to us.
For each notification you should be able to see the template that you can modify like this
If the templates are missing please make sure that the page is not getting translated automatically in the browser. Also please try and write down the new template and save it and see of the template is saved. If not please send us a couple of screenshots or a short one minute video of the issue.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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