As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Agradecemos su acostumbrada colaboracion. Es posible de alguna manera modificar el precio de los servicios en las citas asignadas, debodo a que se crea el servicio inicialmente pero cuando se desea cerrar la cuenta no permite modicar el valor.
Ejemplo, nuestro gerente desea cobrar un valor total diferente a este cliente, no permite modificarlo al cliente especifico.
Hello Diana,
Thanks for reaching out to us.
When the appointment is already assigned to the customer, there is no way to change the price, but in the Finance section, you can control the payments for all the appointments that have been made previously.
For example, if the service cost is 50 USD, you can set that the customer has paid 25 USD already and set the status to "Partially Paid". Amelia calculates automatically all the amounts depending on the status.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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