We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
in the Step-by-Step-booking form on the section for customer details (name etc.) is a note at the bottom wich says something like "You will be forwarded to the cart" (translated from my German version, see attachement). I need to change this as I want to skip the cart in my purchase process and forward directly to the checkout.
How can I change this line?
Thanks
Franziska
Attached files: Stepbooking.PNG
Hello Franziska,
Thank you for reaching out to us.
Please check the following video for this purpose.
Let me know if that works for you or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš,
thank you, that helped.
Please not that this setting appears in the wrong section: The setting is found in the "Payment" section while the text itself on the frontend is shown on the "Your Information" tab.
Best
Franziska
Hello Franziska,
Thank you for bringing that up, we will definitely have to change this in the future.
If you have any other questions, please let me know and I will assist you with it.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables