We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We are working on integrating Amelia into our open pottery studio. The main concept involves having 20 available slots (space for 20 people) at tables and four optional pottery wheels (available at an additional cost - as an EXTRA). Prices of the services vary depending on the time, with mornings being more affordable and afternoons/weekends having higher rates.
Our goal is to provide package options to our clients. For instance:
Clients should be able to book visits of 2 or 3 hours. However, I'm having difficulty finding an option to add extras (such as pottery wheels) when choosing an appointment from a package. Is there a feature that allows for this?
hi guys! is anybody able to help?
Hello there,
Thank you for reaching out to us.
Sorry for the late reply we do not work on weekends. Unfortunately, currently, this feature is not built-in in Amelia. Extras can not be added to packages at this time.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
As for different prices per day with this we can help.
You need to have 2 employees that will work on the same service and they can different prices for the same service.
So, employee A is working on that service for example from 09 to 15 and the price for that employee is 50$.
And then you can have employee B that is working on that same service for example from 15 to 17 and the price for that employee is 70$.
We plan to implement this option in Amelia in the future but for now, this can be achieved in this way.
Also. you can hide the employee choice if you do not need it in customize section like this
Hope this helps at least.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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