We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello, I created an event and at the end I want this event to be offered to pay in 1 installment, 3 or 4 installments... I created a woocomerce product with this setting and I would like that to happen. At the end the customer is sent to the link to pay, but it does not work..
Is there a simpler way with stripe directly to make several payments?
https://neurosolutionscenter.fr/produit/hypnose-therapeutique-12-jours/
Here is the error message I got: https://prnt.sc/XGfSfWLlZMmF
Could you help me please ?
thanks
Helo John,
Thank you for reaching out to us.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
Please feel free to search through our feature suggestion page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
hello, ok thank you for your feedback regarding payment in several installments but you do not answer my question ??? :
I created an event, I would like the payment to be simply a link (Allow payment via Payment link)
you can test this, it is for the test this service:
https://neurosolutionscenter.fr/produit/hypnose-therapeutique-12-jours/
and here is the error message I received: https://prnt.sc/XGfSfWLlZMmF
Thanks for your help
Hello John,
My apologies for the misunderstanding.
Here are the placeholders that you need to add to the email templates on the Amelia/Notifications page:
%payment_link_mollie%
%payment_link_paypal%
%payment_link_razorpay%
%payment_link_stripe%
%payment_link_woocommerce%
Please let me know if that works for you or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables