"zoom integrat" (#3563651) / TMS-Plugins

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6
varia bonora started the conversation
January 17, 2024 at 4:28pm
hi, I have a problem with zoom, I had connected my zoom account and everything worked fine, now I changed zoom account and redid the server to server integration, everything went fine, but when I go to the employees to assign the zoom user of the new account, the users of the old zoom account are still shown. and the users of the new zoom account are not shown.

update: this may be useful to know. If it is necessary to change zoom accounts, in integrations you must delete the old integration codes, save without entering the new codes, reopen the integration, enter the new codes and save again. If you enter the new codes immediately without saving first with the empty fields, the integration does not work and continues to show the users of the old account, amelia 7.1
1,707
Marko replied
January 18, 2024 at 11:23am
Hello there,

Thank you for reaching out to us.
Thank you for the additional info we will test this and see if this can be changed on our end or if this is the issue on Zoom side in which case we can not influence this. Glad to hear that everything is working now.
We wish you all the best and hope you have a wonderful day ahead.

Kind Regards,

Marko Davidovic [email protected]

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