We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
On a multisite install, do I need multiple licences of Amelia or one is enough?
The structure of the multisite goes like this:
- maindomain.com
- maindomain.com/subsite-1
- maindomain.com/subsite-2
...
Regards
Hello Yann,
Thanks for reaching out to us.
Looking at the structure you have, these are sub domains, so you can have an unlimited number of subdomains even with one (standard) license.
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hello Stefan,
Thanks for your reply.
But the structure I choose is sub-directories, not sub-domains - we can choose 2 versions on a WP Multisite installation:
From WP doc - https://wordpress.org/documentation/article/create-a-network/ :
If it was subdomains, it would look something like this:
- maindomain.com
- subsite-1.maindomain.com
- subsite-2.maindomain.com
My current structure goes like this:
- maindomain.com
- maindomain.com/subsite-1
- maindomain.com/subsite
Does Amelia still work with a single licence on this structure (sub-directories) ?
Regards
Hello Yann,
Our plugin works on a limited number of domains and an unlimited number of sub-domains. Plugin installation is automatic and the paths are already automatically defined during that installation. So, since it's automatic, it only goes to one path, but i would be probably possible to configure the sub-directory if you manually edit the paths.
I hope i cleared a bit.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables