We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
2 questions :)
1 - I've created a custom field for a checkbox but I can't link it to a url or pdf. If I add an <a> tag it shows it as plain text.
Is there any way to do this?
2 - Another question is the following. I currently only have this website with Amelia but we would like to add it to another one and synchronise the bookings from both on the same calendar. Can this be done with iCal or similar?
Thanks
Attached files: Captura de pantalla 2024-01-17 a las 10.34.31.png
Hello Luis,
Thanks for reaching out to us.
Here is what you can do regarding the checkbox. This is an example for terms and conditions
In the custom field you need to add an anchor tag like this:
So this text appears as a hyperlink that opens a new tab (target="_blank") and takes the customers to your Terms & Conditions without them leaving the booking form. So the custom field on the back-end would look like this:
As you can see, we made this radio button a mandatory field, so no one can book an appointment without checking the "I agree" button.
Regarding the follow-up question, currently, we dont have the ICal integration, but this can be done with Google Calendar. For example, you can connect the employee on both websites to the same Google Calendar and they should work in sync.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan!
Ok! Perfect.
Thank you so much,
Luis
Hello Luis,
No problem, you are welcome!
If you have any other questions, feel free to open a new ticket and we will gladly assist.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables