We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When customer selects their service and buys it with woocommerce, I send them the order confirmation email. I'm trying to design nice and sleek emails, where I just need to show them the totals as a form of receipt, but this is how it looks instead because there are so many details on the product. I tried to comment out order meta from the email php but seems that all this info is sent into order details and I can't comment out all the specific details without also remove the product name. Is there any way to control this so that I can only show the product name in the email, and not the whole list of details?
Attached files: AmeliaEmail.png
Hello there,
Thank you for reaching out to us.
We are not sure what you want to achieve exactly but we will try to help an explain how Amelia and metadata works. In Amelia/setting/payments you have the option to Set MetaData and Description
Just enter the placeholder for information that you want to be shown there and that is it.
So, for example in Amelia/setting/payments, if you scroll down when WooCommerce payment gateway is enabled,
you will see the option to Set MetaData and Description:
Just enter the placeholder for the information that you want to be shown there and that is it.
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Here is our Test example.
Let's say we have this Custom Field 1, that we labeled "Delivery address".
A customer comes to book, fills this address as something random as "Los Angeles street 1",
and if we put this placeholder for custom field 1 , in the Metadata of WooCommerce, it will appear on the Cart and on the Checkout:
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As you see, when we hover the mouse over each custom_field placeholder, it will reveal the label of the Custom Field, to make it easier to see which ones we need.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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