We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When I save notification edits in the backend. It saves, and it's fine for like 5-10 mins, and then suddenly, all the notifications revert back to the original.
So I almost have to keep re-doing them. And when I go to send test email, it does not send -- but I know I get notifications because when we actually go create an event, it sends notifications.
Attached files: Screenshot 2024-01-14 154621.png
I figured it out -- it was the language. I removed the language, and now, everything saves properly.
You can close this now. Fixed.
Hello Jeremy,
Thanks for the feedback. Great to see that you were able to find the solution.
I will close this ticket, but if you have any other questions or issues in the future, please, feel free to reach out to us and we will gladly assist.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
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