I was under the impression that if i upgraded, i would be able to send booking links to customers. But at the current moment the link being sent for a PayPal using SMS to ask for a deposit is asking for the full amount of the booking is there something wrong with my settings? I have tried everything and the only way to get deposits to work for PayPal is if they go to the website. Please advise!
This option is designed so that your customers can pay the deposit during the booking process on the booking form and the rest of the amount later. They can pay from the link or from the customer panel.
Yes, i understand how the option was designed to work but when creating appointments on the back end it sends the request for full payment and not a Deposit. this was done using the shortcode provided in the documentation:
The SMS: To confirm this appointment a deposit is required: %payment_link_paypal%
I would use the control panel to have them pay but I'm dealing with people with limited abilities that prefer text msg and direct links. This has lost me 3 clients in the past week! Please help solve this ASAP It is scary to see a full amount due upfront for our industry.
We have forwarded your ticket to our level 2 agents to see if anything can be done in that regard and as soon as we get some feedback from them we will contact you immediately.
We have forwarded your ticket to our level 2 agents to see if anything can be done in that regard and as soon as we get some feedback from them we will contact you immediately.
As Marko is out of the office, I will fill in for him.
I am really sorry for the possible confusion that this may have caused.
The payment link feature is designed to be used for full payments or for the rest of the amount when the deposit is paid, and thus it cannot be used for a deposit payment.
If you have any other questions, please let me know if you have any other questions and I will gladly assist you.
I was under the impression that if i upgraded, i would be able to send booking links to customers. But at the current moment the link being sent for a PayPal using SMS to ask for a deposit is asking for the full amount of the booking is there something wrong with my settings? I have tried everything and the only way to get deposits to work for PayPal is if they go to the website. Please advise!
Hello there,
Thank you for reaching out to us.
This option is designed so that your customers can pay the deposit during the booking process on the booking form and the rest of the amount later. They can pay from the link or from the customer panel.
Kind Regards,
Marko Davidovic [email protected]
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Thanks for the Reply Marko,
Yes, i understand how the option was designed to work but when creating appointments on the back end it sends the request for full payment and not a Deposit. this was done using the shortcode provided in the documentation:
The SMS: To confirm this appointment a deposit is required: %payment_link_paypal%
Short Code: %payment_link_paypal%
That is creating this link in SMS notifications: https://www.paypal.com/cgi-bin/webscr?cmd=_express-checkout&token=EC-45397710YU495310P&useraction=commit
I would use the control panel to have them pay but I'm dealing with people with limited abilities that prefer text msg and direct links. This has lost me 3 clients in the past week! Please help solve this ASAP It is scary to see a full amount due upfront for our industry.
Hello again,
We have forwarded your ticket to our level 2 agents to see if anything can be done in that regard and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We have forwarded your ticket to our level 2 agents to see if anything can be done in that regard and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marlon,
Thank you for your patience.
As Marko is out of the office, I will fill in for him.
I am really sorry for the possible confusion that this may have caused.
The payment link feature is designed to be used for full payments or for the rest of the amount when the deposit is paid, and thus it cannot be used for a deposit payment.
If you have any other questions, please let me know if you have any other questions and I will gladly assist you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables