Hello there,

We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately. 

Hello "Fitcy Health",

We just got the feedback from our colleagues and they have sent us thisere is an example of adding an appointment to a package (https://wpamelia.com/amelia-api-package-purchases/#add2) :

curl --location 'http://localhost/amelia/wp-admin/admin-ajax.php?action=wpamelia_api&call=/api/v1/appointments' \
--header 'Content-Type: application/json' \
--header 'Amelia: qUmkNNOLrWbf28izIgNnZ29O+7gVWL5M+8ySJ8VXq3r0' \
--data '{    
    "serviceId": 1,    
    "providerId": 1,   
    "locationId": 2,    
    "bookings": [        
        {           
             "customerId": 16,            
            "status": "approved",            
            "duration": 3600,            
            "persons": 1,            
            "extras": [],            
            "customFields": "{\"1\":{\"label\":\"text\",\"value\":\"\",\"type\":\"text\"},\"4\":{\"label\":\"Adresa\",\"value\":\"\",\"type\":\"address\"}}",            
            "packageCustomerService": {                
                "packageCustomer": {                    
                    "id": 115                
                }            
            }        
        }    
     ],    
    "bookingStart": "2023-11-22 09:30",    
    "notifyParticipants": 1,    
    "internalNotes": "",    
    "lessonSpace": null

You have to send the packageCustomerService object.

Hope this helps. 

Hello Shantanu,

We appreciate your engagement and understand you may have inquiries or issues to address. To ensure a smooth and organized support process, we kindly request you to open a new ticket specifically for your questions.

As this is not your designated ticket, we aim to avoid any potential disruptions for other users who may receive notifications about your comment and our subsequent response. In reviewing our system, we note that you currently do not have any active tickets, and we have addressed all previous tickets you've opened.

If you have any new questions or concerns, we encourage you to submit them within a new ticket. This approach allows us to provide you with dedicated and focused assistance while maintaining a seamless support experience for all users.

Thank you for your understanding and cooperation. Should you need further clarification or assistance, please feel free to reach out through the appropriate ticket. 

Hello again,

Yes of course. I will forward this to my colleagues and as soon as they send us new information we will reach out to you again. 

Hello again,

This has been forwarded to our developers and in the meantime we got the feedback from our developers and they have told sent us this

For updating the appointment status use this call https://wpamelia.com/amelia-api-appointments/#status . For canceling a single booking inside an appointment (this is used in case you have group appointments) use this the cancel booking call from here https://wpamelia.com/amelia-api-bookings/.

We have tested the /appointments call for adding an appointment to a package again locally and it works, with the structure we sent you. Check if the timeslot you are trying to book is actually available by trying to book it on the WordPress backend.

As for a meeting, this is not possible I'm afraid we provide support only via tickets on this platform.

Hope this helps.