As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Dear Amelia team,
I suddenly have a problem when our customers book an appointment via Amelia, everything works until the end, including payment (via PayPal). When it is clicked on "Confirmation" at the end, the window closes without something happening. There is no booking and no confirmation email.
Do you know what we're doing wrong? The tool has worked so far and as far as I know, we have not changed anything.
Thank you so much!
Best regards
Bastian Schloen