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  Public Ticket #3558907
Booking is not triggered
Closed

Comments

  • Bastian Schloen started the conversation

    Dear Amelia team,

    I suddenly have a problem when our customers book an appointment via Amelia, everything works until the end, including payment (via PayPal). When it is clicked on "Confirmation" at the end, the window closes without something happening. There is no booking and no confirmation email.

    Do you know what we're doing wrong? The tool has worked so far and as far as I know, we have not changed anything.

    Thank you so much!

    Best regards

    Bastian Schloen

  •   Stefan replied privately
  •   Bastian Schloen replied privately
  •   Bastian Schloen replied privately
  •   Stefan replied privately