I suddenly have a problem when our customers book an appointment via Amelia, everything works until the end, including payment (via PayPal). When it is clicked on "Confirmation" at the end, the window closes without something happening. There is no booking and no confirmation email.
Do you know what we're doing wrong? The tool has worked so far and as far as I know, we have not changed anything.
Dear Amelia team,
I suddenly have a problem when our customers book an appointment via Amelia, everything works until the end, including payment (via PayPal). When it is clicked on "Confirmation" at the end, the window closes without something happening. There is no booking and no confirmation email.
Do you know what we're doing wrong? The tool has worked so far and as far as I know, we have not changed anything.
Thank you so much!
Best regards
Bastian Schloen