Hi Amelia Support Team,

my client detected a very critical problem with the appointment booking with Amelia. An employee has been booked multiple times. So a single employee had two appointments at the same time which is a big conflict (see screenshot)!

As I investigated this problem I found out that this happens when all employees (8) are fully booked, you can book a 9th time before the booking is closed. Therefore one employee has two appointments. The booking should close when all 8 employees are booked and not on the 9th time.

I saw that other Amelia users have the same issue since a few months. I hope for a quick solution as my client is very unhappy with this situation.

Kind regards,
Corinna

Hi,

I have updated the plugin and we will see if it will help us to resolve the issue. 

Thanks.

Margarita