Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello. I know there is an option to send a cancellation link via notifications, but is there any way to send confirmation links, so that a customer receives a text or email with a link that he/she needs to click in order to confirm their appintment, after which the status changes to "approved"?
Hello Dominika,
Thanks for reaching out to us.
There is, but this is "reserved" for the employee. The employee is the one who needs to approve or cancel the appointment. The customer is the one who needs to book an appointment and then the employee decides the status, thus you can find the placeholder for confirmation in the notifications, but for the employee.
So, for example, you can add this placeholder for the pending appointment template, and when the customer book an appointment, the employee can confirm through email.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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