I am creating a spline chart using ApexCharts (I have also tried with others) and when the option of 'follow table filtering' is enabled the chart does not load anything.
If I remove the option, it will display correctly.
This is a bug which our QA Team already found and the developers are actively building a fix.
It manifests if you enable Follow Table Filtering option on your Chart Wizard, but not adding the Source Table Shortcode on the same Page with the Chart.
Then we get this JS error in the Console of the front-end Page.
It is going to be resolved, our developers will build a fix in time for our upcoming Update.
I can't say an exact day when this Update will be released, but it should be very soon, our QA Team just needs to finish some tests for new fixes/improvements we will add to ensure it does not cause any negative effects before it is added, but you can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
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For the meantime, a temporary solution can be to simply disable "Follow table filtering" if you don't plan to have the Table on the same Page with the Chart.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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Unfortunately, that page does not load on my end, it says error 404 - The page does not exist.
Can you please send me back-end Admin access, and double-check if the Page URL is correct for the front-end where you placed the Table and the Chart?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I am creating a spline chart using ApexCharts (I have also tried with others) and when the option of 'follow table filtering' is enabled the chart does not load anything.
If I remove the option, it will display correctly.
Hi Misael,
This is a bug which our QA Team already found and the developers are actively building a fix.
It manifests if you enable Follow Table Filtering option on your Chart Wizard, but not adding the Source Table Shortcode on the same Page with the Chart.
Then we get this JS error in the Console of the front-end Page.
It is going to be resolved, our developers will build a fix in time for our upcoming Update.
I can't say an exact day when this Update will be released, but it should be very soon, our QA Team just needs to finish some tests for new fixes/improvements we will add to ensure it does not cause any negative effects before it is added, but you can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
-
For the meantime, a temporary solution can be to simply disable "Follow table filtering" if you don't plan to have the Table on the same Page with the Chart.
Let me know if you have any questions.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Milos,
I do have the table on the same page, you can view it here:
https://fibranza.com.mx/comparar-fibras/
Hi Misael,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Unfortunately, that page does not load on my end, it says error 404 - The page does not exist.
Can you please send me back-end Admin access, and double-check if the Page URL is correct for the front-end where you placed the Table and the Chart?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables