We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I would like to show the step-by-step-booking form for one package in an Amelia popup.
Everythings works fine so far, I am just missing a possibility to close the popup. Please attached screenshot.
Thanks for any help.
Attached files: popup.PNG
Hello Franziska,
Thank you for reaching out to us.
Can you please provide me with the URL of the booking page on your website and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš,
yes, of course: https://www.lets-talk-german.com/praesentationen
Thanks in advance
Franziska
Hello Franziska,
Thank you for the update on this.
The popup does not work on your website now.
Can you please let me know if this works from your end or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Uroš,
I hope you had a good holiday!
Thanks for getting back. I am having some error issues on my site and therefore needed to deactivate all plugins. I reactivated Amelia now and the behavior of the popup is as described.
Best
Franziska
Hello Franziska,
Please try the following CSS and let me know if it works not:
body > div.el-overlay.am-dialog-popup.amelia-v2-booking.am-forms-dialog.am-sbsNew > div > div{width: 500px !important;
}
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Uroš,
thanks, yes, that works!
Could just tell me, where the dark red color for the mouse over come from resp. how I could change it?
Best
Franziska
Hello Franziska,
I could not find that dark red color on your website.
Have you since resolved it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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It's on mouse over
Attached files: mouseover.mp4
Hello Franziska,
Please use the following CSS for that purpose and let me know if it works or not:
.amelia-v2-booking.am-forms-dialog .el-dialog__headerbtn:hover {background: white !important;
}
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uroš,
thank you, yes, that help.
NB: The order of the two code snippets are important: The code for the background colour needs to come first, the code for the close button has to follow. Otherwise the background colour would not work.
Best
Franziska
Hello Franziska,
Thank you for the update on this and glad to hear that it works now.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables