We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3554461
Inquiry about Amélia Plugin for Reservations
Closed

Comments

  • Eugenie Rah started the conversation
    January 4, 2024 at 8:45am

    Hello,

    We are currently exploring options to enhance our reservation system on our website, a coliving villa where individuals share living spaces to foster community and socialization while maintaining individual private spaces.

    Currently, we are using the Booking Calendar plugin, but we are not satisfied with its features. After some research, we are interested in the Amélia plugin. Before making a decision, I have a few questions:

    1. Is the Amélia plugin compatible with the Stripe payment system, which we use on our site? 

    2. Would it be possible to automatically synchronize Amélia reservations with Google Calendar and Airbnb? For instance, if a reservation is made on Airbnb, the corresponding date would automatically be blocked in Amélia, and vice versa.

    Thank you very much for your assistance. We look forward to your responses to make the best decision for our reservation system.

    Best regards,

  •  1,705
    Uroš replied
    January 5, 2024 at 6:02pm

    Hello Eugenie,

    Thank you for expressing interest in the Amelia plugin.

    1. Yes, Amelia is compatible with Stripe and you can configure Stripe through Amelia.

    2. There is no integration with Airbnb, but there is an integration with Google Calendar. 

    With Google Synchronization, all employees in Amelia can sync their working schedule with their Google Calendar. Each appointment booked in Amelia will be added to their Google calendar with the customer added as a participant.

    If Employee already has events in the Google calendar marked as busy, those will not be available for booking in Amelia – this will prevent overbooking. Rescheduling, canceling, or deleting the appointment needs to be done in Amelia. Suppose you reschedule the appointment in Google Calendar. In that case, that will not reflect in Amelia, but if you reschedule the appointment in Amelia, it will be updated in Google Calendar as well.

    Hope this helps you.

    Please let me know if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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