I have synced google calendar account to our Amelia booking page, and there are numerous calendar blocks in the google calendar (3:30pm-4:30pm; 4:30pm-5:30pm, and 6:30pm-8pm) but they are not showing up in the booking page; in other words, you can still book 4-5pm, 5-6pm, 6-7pm etc.)
I believe there is some bug with the edge case on the months. Can you please help fix this? It works otherwise for all other dates I have seen
When the calendar is moved to February, and you click the Jan 31 date, the correct available time slots show up, but when it the month calendar is on January (as it usually is for bookings this month), it shows the incorrect full range of time slots
Hello, is there any update to this? Not sure why the time slot would show up as available in the Calendar when actuality it is "busy" as synced with Google Calendar, but it only shows up after you have already selected that time slot and filled out all information and only says it is "Unavailable" when you try to pay...
It seems to only be happening for dates between Jan 28-31, all other days are working normally
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Also, you can increase the "Maximum Number Of Events Returned" option as well.
I have synced google calendar account to our Amelia booking page, and there are numerous calendar blocks in the google calendar (3:30pm-4:30pm; 4:30pm-5:30pm, and 6:30pm-8pm) but they are not showing up in the booking page; in other words, you can still book 4-5pm, 5-6pm, 6-7pm etc.)
I believe there is some bug with the edge case on the months. Can you please help fix this? It works otherwise for all other dates I have seen
Attached files: screenshot1.png
screenshot2.png
When the calendar is moved to February, and you click the Jan 31 date, the correct available time slots show up, but when it the month calendar is on January (as it usually is for bookings this month), it shows the incorrect full range of time slots
There is issues with Jan 28 and the google calendar sync as well
So, trying to book appointments at that time shows "time slot is unavailable" on backend
The frontend (customer UI) lets you select the slot but after reaching the payment section, it shows "Time Slot is Unavailable."
Could you work on fixing the UI bug? Thanks!
Hello, is there any update to this? Not sure why the time slot would show up as available in the Calendar when actuality it is "busy" as synced with Google Calendar, but it only shows up after you have already selected that time slot and filled out all information and only says it is "Unavailable" when you try to pay...
It seems to only be happening for dates between Jan 28-31, all other days are working normally
Hello Jing,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Also, you can increase the "Maximum Number Of Events Returned" option as well.
Let me know if that helps you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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