We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Bonjour,
je crée ma page de réservation et je bloque sur certains points.
-Est-il possible d'ouvrir automatiquement un créneau horaire pour un service si l'existant est complet ?
Par exemple, j'ouvrir un service à 9h et si celui-ci est complet est-il possible qu'Amelia m'ouvre automatiquement le même service à 10h30 ? Comment procéder ?
-Concernant mes services, plusieurs employés interviennent mais cela dépend de leur planning. Mon service est toujours ouvert le même jour à la même heure mais l'employé change. Comment faire pour que le client ne choisisse pas l'employé lors de sa réservation ? Je veux qu'il sélectionne son service et sa date simplement .
Merci pour votre aide.
Hello there,
Thank you for reaching out to us.
Not quite sure what you want to achieve but Amelia works like this
Amelia list all available time slots that you offer it can not list only next free time lost
As soon as one time slot is booked it will be removed from list so next available will be from 10.30 for example but all other free time slots be shown.
You can hide the employee choice for each booking form separately in customize section like this for example
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Bonjour,
merci pour votre retour ! J'éclairci ma demande,
Je propose 2 services identiques, un à 9h et un à 10h30 seulement si celui de 9h est complet. Je souhaite donc savoir s'il est possible d'ouvrir automatique la réservation de 10h30 si celui de 9h est complet ? Je ne trouve pas comment faire.
Cordialement
Hello again,
Amelia work like this. Not sure why you need 2 identical services but let us explain how Amelia works. Service work hours depends on employee work hours and when you set that your emplyoee is working on or several services from let say 09 to 17 and if this service is 90 minutes long as soon as this employee is booked from 09 to 10.30 the next available slot is from 10.30.
This is how Amelia is designed to work if you have some difficulties please share couple of screenshots or a short one minute video of the issue so that we can understand better what the issue is and advice how you need to set this up.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables