I set up a service package with a duration of 3 months. I always thought this would mean the time span the appointments needs to be done. Maybe I am wrong?
I just booked this package to my testuser - and was able to book appoinments beyond the duration. See attached screenshot.
The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General Settings or individual settings of a service. So, if you sell a package with 10 appointments, and set the duration of the package to be 1 year, your customers will have 1 year to book those 10 appointments.
However, the appointments within a package can be booked as far ahead as you configured the "Period available for booking in advance" in Amelia's General Settings, or individual service setting. For example, if this is set to 30 days, at the time when an appointment is being booked, the customers will be able to choose the dates 30 days from TODAY. Defining the duration of the package doesn't define the availability of appointments.
So is there some way to book a package with a defined duration for the appointments, i.e. a time span within the appointments of a package needs to be performed. Remaining appointments would lapse when this duration is over.
Example: A customer books a packe of 10 appointments of a service A on January 1st. The customer should have 3 months to use up these 10 appointments. So after purchase s/he can book appointments until march 31st. Appointments form april 1st are not bookable. From April 1st on no more bookings are possible.
Thanks
Franziska
Edit: To reduce the time span in the "booking in advance" setting (to lets say 30 days) + set the duration of the package to 2 months is not an option. I is necessary that the customer can book the 10 appointments in the long term
Hi,
I set up a service package with a duration of 3 months. I always thought this would mean the time span the appointments needs to be done. Maybe I am wrong?
I just booked this package to my testuser - and was able to book appoinments beyond the duration. See attached screenshot.
Thanks for clarifying.
Attached files: package duration.PNG
Hello Franziska,
The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General Settings or individual settings of a service. So, if you sell a package with 10 appointments, and set the duration of the package to be 1 year, your customers will have 1 year to book those 10 appointments.
However, the appointments within a package can be booked as far ahead as you configured the "Period available for booking in advance" in Amelia's General Settings, or individual service setting. For example, if this is set to 30 days, at the time when an appointment is being booked, the customers will be able to choose the dates 30 days from TODAY. Defining the duration of the package doesn't define the availability of appointments.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš,
thanks for the clarification.
So is there some way to book a package with a defined duration for the appointments, i.e. a time span within the appointments of a package needs to be performed. Remaining appointments would lapse when this duration is over.
Example: A customer books a packe of 10 appointments of a service A on January 1st. The customer should have 3 months to use up these 10 appointments. So after purchase s/he can book appointments until march 31st. Appointments form april 1st are not bookable. From April 1st on no more bookings are possible.
Thanks
Franziska
Edit: To reduce the time span in the "booking in advance" setting (to lets say 30 days) + set the duration of the package to 2 months is not an option. I is necessary that the customer can book the 10 appointments in the long term
Hello Franziska,
Thank you for the update on this and for your patience.
There is a plan to implement this in the future, just the way you described it here.
I will have this passed to our management to put a priority on this feature implementation.
In the meantime, please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hi Uroš,
this is very good news. Thank you for this prospect.
Best
Franziska
Hello Franziska,
Glad to be able to assist you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables