Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi,
we can't understand the values in the appointment details - Paid and Total Price, e.g. for order with 1,00 total price
We don't understand this values - it suggests that everything has been paid ever for Cancelled status. Could you explain what does it mean?
Moreover, 'Paid' label is also used in the Payment statuses, so it's not possible to differentiate it using translation plugins.
Attached files: 2023-12-28_19h13_06.png
Hello Michał,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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