We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Is it possible to add the birthday as a custom field to the booking process?
Now we need to manually add the customers birthday into their profile on the backend. It would be a huge help to save time and let the customer add their birthday to the booking process as a custom, mandatory field.
Thank you and have a wonderful new year!
Hello Astrid,
Thank you for reaching out to us.
You can add the birthday custom field on the Amelia/Custom fields page, but the birthday that they enter will be connected to the appointment rather than the customer.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Dear Uros,
Thank you for your reply.
If the birthday is connected to the appointment and not the customer, the birthday mail will not be send automatic, correct? We still need to manually enter this birthday to the customer file?
kind regards,
Astrid
Hello Astrid,
That is exactly right.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables