Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
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In the meantime, if you need any help, feel free to:
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Following the latest auto-update of wpDataTables embedded tables and charts no longer display on my WordPress site. The following error text is displayed -
Error
You are trying to load a table of an unknown type. Probably you did not activate the addon which is required to use this table type.
What corrective action do I need to take?
Thanks in advance
Dave
Hi Dave,
This error/issue can happen when a User somehow downgrades from the full/Premium version of our Plugin to the Lite/free installation.
Then the Plugin realises there is a table type which is not available in the free version and throws that message.
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Here is how you can solve this without losing any data.
If you don't see the Activation Tab in the main plugin settings, it means that you have the Lite plugin version installed.
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Please follow the steps explained here,
it is a step-by-step explanation of how you can safely remove the Lite version and install + activate the Full version.
Let us know how it goes and if you have any questions.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Milos,
Thank you for that advice. It worked perfectly.
regards
Dave