1. Access the reservation page which displays a suggestion popup, under it there are available dates for January. 2. Select the option for a single appointment, which causes the popup to close. 3. Once the popup closes, dates after the 14th, previously overlaid by the popup, erroneously show as unavailable. 4. Navigate to the following month and then return to January. 5. Upon returning, the dates are correctly displayed as available.
Supporting Material: Please refer to the attached video showcasing the issue.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
1. Access the reservation page which displays a suggestion popup, under it there are available dates for January.
2. Select the option for a single appointment, which causes the popup to close.
3. Once the popup closes, dates after the 14th, previously overlaid by the popup, erroneously show as unavailable.
4. Navigate to the following month and then return to January.
5. Upon returning, the dates are correctly displayed as available.
Supporting Material: Please refer to the attached video showcasing the issue.
Attached files: CleanShot 2023-12-25 at 20.37.37.mp4
Hello Kinga,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Thanks.
Kind Regards,
Stefan Petrov
[email protected]
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