Are there any plans to either implement a messaging system or integrate with existing messaging systems?
My services are conducted via Google Meet and I would like my staff to be able to send a message directly to the user after the appointment. It would be great if there were simply a button on the Employee Panel that said "Send Message" and it allowed a direct message to be sent to the customer.
At the moment I am trying to build a workaround using a 3rd plugin but it is not ideal. It would be so much better if this was built into Amelia.
Unfortunately, currently, this feature is not built-in in Amelia. We do not have such plans at the moment but this is a good suggestion so I will forward your suggestion to appropriate sector but I can not make any promises and also we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
Does the integration with BuddyBoss achieve what I'm trying to do? I can't find any information in the Amelia documentation about this.
When using Amelia and BuddyBoss, when a customer books a service, how does an employee find that customer's BuddyBoss profile in order to send them a message? If there are two customers with the same name is it just a guessing game?
Whether or not you can send messages through buddyboss, we can't know, you have to check with their support team. As for the integration itself, you can check more at this link https://wpamelia.com/buddyboss-integration/. Regarding questions related to customers, of course, you don't need to guess every customer has a different email and for example, based on that you can see which customer it is.
Hi,
Are there any plans to either implement a messaging system or integrate with existing messaging systems?
My services are conducted via Google Meet and I would like my staff to be able to send a message directly to the user after the appointment. It would be great if there were simply a button on the Employee Panel that said "Send Message" and it allowed a direct message to be sent to the customer.
At the moment I am trying to build a workaround using a 3rd plugin but it is not ideal. It would be so much better if this was built into Amelia.
Any idea if this is/will be coming?
Regards
Attached files: Screenshot 2023-12-19 at 17.48.44.jpg
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. We do not have such plans at the moment but this is a good suggestion so I will forward your suggestion to appropriate sector but I can not make any promises and also we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
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Hey Marko,
Does the integration with BuddyBoss achieve what I'm trying to do? I can't find any information in the Amelia documentation about this.
When using Amelia and BuddyBoss, when a customer books a service, how does an employee find that customer's BuddyBoss profile in order to send them a message? If there are two customers with the same name is it just a guessing game?
Merry Christmas and kind regards,
Sebastian
Hi Sebastian,
Whether or not you can send messages through buddyboss, we can't know, you have to check with their support team. As for the integration itself, you can check more at this link https://wpamelia.com/buddyboss-integration/. Regarding questions related to customers, of course, you don't need to guess every customer has a different email and for example, based on that you can see which customer it is.
Merry Christmas to you too.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables