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Bonjour, j'ai un soucis lorsque je souhaite créer un nouvel employé dans ma liste Amelia, le message d'erreur me dit que l'adresse mail est déjà utilisé. en effet les clients doivent d'abord créer leur compte sur mon site et ensuite je leur donne l'accès a Amelia. comment puis je procéder, j'ai bien tenter d'envoyer un mail pour réinitialiser le mot de passe mais le lien ne fonctionne pas. comment puis je résoudre ce problème ?
Attached files: Capture d’écran 2023-12-18 à 17.15.56.png
Hello Julien,
Thank you for reaching out to us.
At the moment, there is no option to create two users in Amelia with the same email. You will need to change the email of that customer and then create an employee with that same email.
Please let me know if that helps you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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