We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I am interested in purchasing your Amelia plugin for my WordPress website but I have a doubt because there is something I need and which is mandatory for the proper functioning of my business, which is the following:
I have an animal farm where visits are organized, and I want customers to be able to buy 2 types of tickets on my website, individual and family (for 2 adults and 1 child).
During a purchase, I need to allow a customer to buy both types of tickets for the same time, for example, a family of 4 buys an individual ticket and a family pack for the 3pm visit.
Is it possible to do this in the Amelia plugin? I've been searching online and seen a lot of people having this problem, because when you book a service at a certain time, it doesn't allow you to add a second service to the cart at the same time.
Can you guys give me a solution before buying your plugin? Thank you for your time!
Hello there,
Thank you for reaching out to us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
This can be achieved in 2 ways You can create events and then you can create several tickets for event you can read more about it on this link https://wpamelia.com/events-pricing/ or you can create a service where you will be charging a price per person and for child you can create extras like this
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
Best regards.
Kind Regards,
Marko Davidovic [email protected]
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Hello Marko,
thanks for replying back.
Maybe I didn't explain it well but I'll try again :)
My big problem with these service reservation systems like Amelia, is when I try to get a customer to book 2 or more services in the same purchase for the same time and it doesn't work, when I add service 1 to cart, for example at 10am, then add service 2, the 10am time slot no longer appears.
I'll give the example of a beauty salon, a client may be getting a haircut and at the same time a manicurist and a pedicurist will be treating the client, that is, 3 services simultaneously for the same client.
Is there a solution in your plugin to be able to schedule at least 2 services simultaneously at the same time?
I will wait for feedback from you, Thank you!
Hello again,
No, unfortunately, currently, this feature is not built-in in Amelia. The best option that we can offer you at this time is that you can create extras for your service.
For example you can set manicur and a pedicur as extras for some services and you can set price and time that will be added to that appointment at the end of the booking process. You can read more about it on these links https://wpamelia.com/admin-appointments/ https://wpamelia.com/services-and-categories/
Perhaps this option can help you.
Best regards.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables