Hi

When a client book an event he receives the notification but I don't, so I don't know it was booked. I checked and the notifications are activated for those events for employee (me) but still I don't get it. 

The emails are not even in spam folder. I checked with the host of website and they say that everything is installed correctly. 

The only thing is that I changed domain of website and the email address as well. I changed everything I could inside the platform and double checked, except the email for registration in Amelia cause it seems we are not allowed to change it. Is it because of it? 

Before this change of the domain was working correctly, I made all the changes inside Amelia Platform and under Notification, indeed it is working. It is only me that doesn't receive mail notifications anymore. Why is that? 

Is it because the the access email of Amelia platform is no more valid and can't be changed ?

You wrote me that I have to write an email from the old email address but of course I can't cause it was disabled for the new one. It is impossible

Thanks