Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I set up a webpage using WP data tables to populate statistics for a real estate website. I'm getting an error in some fields that say "too many requests." It's not consistent, so if you look, you might have to go all the way to the bottom of the page to find the error.
Attached files: 2023-12-13_12-27-03.jpg
Hello Joe.
I tried loading the page multiple times, but I didn't see the error.
The "Too Many Requests" error message is triggered when the user sends an excessive number of requests within a specific timeframe, possibly due to a plugin, a DDoS attack, or other factors. In essence, this error is a signal from the server requesting the user to cease sending additional requests.
If you're loading too many entities (tables, charts, shortcodes, etc.) on one page - that may be the issue as each requires an ajax call to fetch the data for the front-end. When there are a lot of users on a page, that can cause issues like this to occur.
Which hosting plan do you have and what's the memory dedicated to your website?
Kind Regards,
Aleksandar Vuković
[email protected]
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Hello Aleksandar:
Thanks for the reply. I removed permissions on the Google Sheets side, which seemed to fix the issue.
Thanks,
Joe
Hi Joe,
We realised that it seems this is the same issue/subject as you wrote on the other ticket https://tmsplugins.ticksy.com/ticket/3542889/ ?
We are happy to see that the issue is solved, as you reported there.
And we can understand if the reason for creating a duplicate ticket was due to our slow Support response time from the original ticket;
Just for the future reference, please don't open multiple tickets with the same topic,
as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already)
or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue; it will not speed anything up.
We try to be as fast as possible, so thank you for your patience.
If you have any questions or concerns about another topic, please open a new ticket, and we'll gladly help you.
Thank you for your understanding.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables