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We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

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  Public Ticket #3543540
How to block out specific days for a specific services
Closed

Comments

  •  2
    Sean started the conversation
    December 14, 2023 at 5:52pm

    Hello,

    I know how to configure my employees working week regarding days off and daily start and finish times.

    However, I have a scenario, where one of my 'new services' can only be offered on certain days. For example only Monday, Tuesday and Wednesday's.

    But I want this service to be delivered by multiple employees. These employees have control over their working days as well via their 'days off'.

    Is there a way to configure the days the service is available as a global setting for the service?

    I welcome your help and support on this.

    Thank you.

    Sean

  •  884
    Stefan replied
    December 15, 2023 at 9:27am

    Hello Sean,

    Thanks for reaching out to us.

    There are two places where you can configure the working hours, the Global Working Hours and the employee work hours. Please note that the employee work hours will overwrite the Global Working Hours.

    Timeslots on the booking form depend on the employee's working hours and the service duration. An employee needs to be able to "cover" the service duration, for timeslots to appear in the booking form. If you open the employee work hours schedule, you will see that you have the option to set the work hours for each day of the week.

    Here you can configure the working hours, the service, and the location that the employee will be working on.

    4321086999.png

    These can be applied to multiple employees and they can be assigned to the same service, so when, for example, an employee is already working on one timeslot, if there is another employee assigned to the same service, he will be able to cover that timeslot.

    Please note that the working schedule is repeated weekly, unless there is a Day Off or Special Day.

    I hope it helps.

    Kind Regards, 

    Stefan Petrov
    [email protected]

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