We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Team,
I would like to connect Amelia events booking with my Google Ad conversion tracking. Meaning, I want to track how many clicks on my Google Ad actually convert into a booking of one of my events. Typically, you can easily set this up via Google Ads by connecting the URL of the the site that appears after the desired action of the customer (e.g. check-out page, thank you page).
However, Amelia's confirmation page does not have a specific URL since it is a pop up or sg.
I know I can create a URL that customers will be redirected to after the booking. But this site won't appear automatically. Instead, customers have to click the "Finish"-button to get to this site and to be honest - hardly anyone will do that, so it is gonna falsify the conversion tracking.
Is there any other way to measure the conversion Google Ad - event booking? Could I use the Google Analytics Integration for that? I want to emphasize again that this is specifically about Google Ads. I want to track the conversion of people coming from an ad, not general user behaviour, bookings and what not.
Thank you in advance!
Barbara
Hello Barbara,
I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Google Analytics is meant to be used when you want to track visitor activity on your website and Amelia particularly, monitor conversions and marketing performance, but it's not useful for Google Ads.
Since you are using the popup feature, the URL is not present like you would have it in the address bar, but let me double-check with the developers if the URL can be found in another way.
I will report back as soon as i have the feedback.
Kind Regards,
Stefan Petrov
[email protected]
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Hello Barbara,
You can achieve this by creating a specific URL with parameters for your ad. Utilize the tool at https://ga-dev-tools.google/campaign-url-builder/ and input it as the 'Final URL' for your ad. In your GA4, you can monitor purchases originating from a specific campaign.
Alternatively, if you prefer not to track purchases that do not originate from an ad, you can implement the following workaround.
After setting up your Google Analytics integration (docs):
you can add this script to events page that will remove tracking for bookings that doesn't have UTM tags:
Please, let us know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables