We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3542622
Features and API
Closed

Comments

  • Marcello started the conversation
    December 13, 2023 at 2:41pm

    HI,
    I need to acquire bookings from a WP site and synchronize them (bidirectionally) with my dentist management software.

    I have 2 questions about the basic functionality of the plugin:

    A) is there the possibility of having a table of services, each with a specific time slot (minimum unit 15 minutes)?
    B) for each service can I define the days and hours in which the service can be booked/not booked? The openings and closings are not recursive (every week/every month) but can vary day by day

    While regarding the API I have the following needs:

    C) import the bookings made off-line from my management system to the plugin (simply to close the bookable slot)
    D) vice versa export from the plugin to my management system the bookings made offline (to acquire the dates and personal data of those who book)
    E) import the logic of the open/closed periods for the individual services from my management software to the plugin (as per point B)

    Thanks for your patience


    Marcello

  •  1,705
    Uroš replied
    December 18, 2023 at 1:18pm

    Hello Marcello,

    Thank you for reaching out to us and for your patience.

    A) Can you please let me know what you are referring to as a table of services? You can create an unlimited number of services and assign a specific duration to all of the services that you create.

    B) Yes, you can do so on the Amelia/Employees/Work Hours page.

    In regards to API, you can check the following documentation on API in Amelia.

    Let me know if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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