Hello, I have a problem with the emails arriving at the customer as they report the start date an hour in advance.

The problem is similar to the one in the ticket https://tmsplugins.ticksy.com//ticket/3515842/ .
Our configuration is the same as the one indicated in the post but we can't understand what's happening. Let me explain.

1) It happens randomly, everything works, we do the tests and everything works, then every now and then a customer comes along and points out the error to us. That is, a different time is indicated in the email. Instead of 10pm, 21 is indicated.
2) The email that arrives as an attachment to the customer contains the ICS file to add the appointment to the calendar. In the ICS file, the time is correct as 10pm.

In short words
The customer books for 21pm,
- in Amelia's dashboard it is indicated 22h,
- 22pm is indicated in the email to the admin,
- it is indicated in the email that reaches the customer
    21pm for placeholderder %appointment_start_time%
    22pm in the ICS file,
- 21pm is indicated in the reminder email.

You can help us?

Bye,

the version is 7.1

Thanks for now.

So, I first do an update on a staging copy to verify that everything works with the new update, then I update the operating site.
If the problem arises I'll fix it because, as I said, the error occurs randomly.

Thanks Maurizio.