Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3541386
"package" tab not appear PRO version
Closed

Comments

  • Grant started the conversation

    I upgraded from basic to pro, and entered the serial number that is listed on the manage domains page.

    However the "package" tab does not appear on the services page.

    I deleted the plugin and downloaded the file from the new pro listing in case it was a different program, uploaded, reactivated with the new serial number and it still only shows Services, no Package tab.

    The upgrade instructions are not clear if the above step is necessary when upgrading from Basic to Pro. It seems to only address from Free to Basic.

    Please response ASAP. Thank you.

    Also, just to confirm, there is no way to automatically renew a package purchase, is that correct? I see there is a paypal package that allows automatic renewal/subscriptions. I guess that can't be used though, correct?

    One other thing - there doesn't seem to be the option for automatic updates that is mentioned on the Update page. Is that unnecessary now? Or is the page saying that as long as the code is present and active, it will be automatically updated?

  • Grant replied

    I guess it just took awhile, the "package" tab is now working!

    Now I have to figure out how to make it work properly... :)  Have to go over those instructions again.

    I guess you can close this ticket - if the instructions from nearly 3 years ago are still *roughly* accurate - they don't include the Categories function, so I'm not sure.

  •  1,184
    Uroš replied

    Hello Grant,

    I'm glad to hear that the issue has been resolved.

    Pease let me know if you have any other questions.


    Kind Regards, 

    Uros Jovanovic
    [email protected]

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