We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3540875
Scheduling multiple appointments but not recurring ones
Closed

Comments

  • Brian started the conversation
    December 11, 2023 at 1:54pm

    Hello, my client has a basketball training business and we are using Amelia to manage his booking/scheduling. He offers a "bundle" where customers can purchase 4 private sessions at a discounted rate. I need help with configuring the scheduling for that bundle. Ideally customers can select 4 unique dates and times that work for their schedule prior to submitting payment. These sessions can be recurring but don't have to be. For example, a customer should be able to book a session that reoccurs every week on Tuesdays at 4pm for 4 weeks straight, or they should be able to choose any 4 dates/times within a month or so that works for their schedule. Can you please help?

    Attached files:  Screen Shot 2023-12-11 at 8.53.45 AM.png

  •  874
    Stefan replied
    December 12, 2023 at 7:50am

    Hello Brian,

    Thanks for reaching out to us.

    According to your description, we can recommend using our feature "packages". This feature will allow you to create a package with the different services and then offer them as a package with the option for a discount.

    In the booking form, when a customer selects to buy a package, he can choose the appointment date/time for each service included in the package, or later through the customer panel.

    Just a note, currently, there is no option for recurring appointments in the package, but there is a workaround. Since the timeslot availability depends on the employee's work hours, you could set the working hours using the Special Days option, and then the timeslot will appear for each according to the Special Days option.

    Also, the Packages feature is a part of our Pro and Developer licenses and isn’t supported in the Basic license.

    You can find more information regarding Packages on this link.

    I hope i cleared a bit.

    Kind Regards, 

    Stefan Petrov
    [email protected]

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