We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3539036
Search Case Sensitive
Closed

Comments

  • Jamie started the conversation

    It appears search filters are case sensitive, is it possible to make them non case sensitive.

  •  1,895
    Miloš replied

    Hi Jamie,

    This is not related to our Plugin, but rather to which default Database Collation you are using on your WordPress Database. 

    In our tables, we made case insensitive and accent insensitive Database Collation, so any search we make on a Table will return results with and without upper/lower case or accents. 

    Such as this example, if we have a cell in a Table linked from a data source such as Excel or any other, if there is a value as “André” and another first name also as “Andre”, we can search in this table and get both returned if we search for “Andre” or “André”.

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    You need to check in your WordPress Database, what is set for your Collation, and choose any that is accent insensitive. 

    For this test today, we are using utf8mb3_general_ci collation on our Table, and it works as an accent insensitive search; 

    but you can search online about this topic and you can easily find various tutorials which Database collations are accent insensitive. For example, in this Post from Stack Overflow someone asked which are case insensitive and accent insensitive Collations, and they got a good answer. 

    In short, the CI in DB Collations stands for “Case Insensitive” and AI for “Accent Insensitive“. 

    Let me know if that helps.

    Thank you.



    Kind Regards, 

    Miloš Jovanović
    [email protected]

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