We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Trying to upload a new table for this page- .https://taxpayerjustice.net/mlgw-budact/ I upload the table and the constructor appears, I configure all columns in the table and hit create table and select standard editor and nothing happens, unlike the dozens of other tables that I have created using wpdattables. I try to select Excel editor and again nothing happens....
Hi Joe,
I can see the Table ID from this page is a Manual Table #73.
Can you tell me, are you trying to update this existing Manual Table via a file upload - and you are getting an error like that?
(Or rather that nothing happens, as opposed to seeing an error appear - as you described.)
The best will be if you could record a Video of your screen - so that we can see the steps and how that issue happens on your end;
If the video gets too large for the ticket, you can just upload it to WeTransfer.
And if it shows any sensitive data - just set you reply to PRIVATE.
-
Or, are you trying to make a new Manual Table by importing some data from a new file?
If that is the case - could you please send me that file and i can inspect if i can reproduce the same issue when i try to import it on my end?
If it's an Excel file - you can wrap it in a zipped format - or upload to WeTransfer.
If it contains any sensitive Data, please mark reply as PRIVATE - for safety, then only we can see it.
Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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I created a new ticket.
Hi Joe,
Thank you, i found the ticket and i see you sent a video along with remote acces.
Going to check everything and to give you an update on that ticket as quickly as possible.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables