Hi selenii,

Thank you for opening the ticket here.

We will do our best to isolate this as quick as possible.

Could you please show me any screenshots or a Video how this issue looks from your end?

If it contains any sensitive data, you can just mark the reply as PRIVATE, for security reasons  - then only we can see it.

It will be good if we can also get access to the front-end Page - if you can send me the URL;

and also Admin access to check back-end setup.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

And point me to the Table ID, please.

Thanks.

Hi selenii,

To begin, I want to extend my heartfelt apologies for the delayed reply, 

which is due to an unexpectedly high volume of inquiries. 

We truly value your patience during this period.

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 I am sorry, but i am not fully understanding the details of the issue.

You should be able to use the Transform Value on any Column, and you can also make custom links from it, it should work to show the data and not freezing anything.

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I tried to create a new Column on one of my Test tables, and choose to set it as the First column.

Then i do the same format of a link as you sent, i just change the name of my Column Variable from StartUp.value  to {productname.value} since that is one of my Column Names,  and everything works OK , i can't notice any issue.

I format my Transform value in the First column as :

<a href="/{productname.value}" target="_blank">{productname.value}</a>

But for this to work, please make sure to use a String Type Column - it will not work as an URL type Column.

Could you show us more details, what is your Column type,  Table type, how the issue looks, when you set your custom Link as the First Transform Value Column?

If you don't need us to troubleshoot and if you already found a solution, that is OK;

 I am just curious to isolate if we might have any possible bug or if there might be some isolated issue on your Site.

Thank you.