When using Amelia I have problems with woocommerce plugin. The issue is that while purchasing a product, there is no email confirmation from neither Amelia nor woocommerce. This occcurs also when buying a product not connected to Amelia.
1. Please check if xour notifications are working. You can send test mail and confirm that.
2. Next check if you have connected the service to a product in Amelia
3. This occcurs also when buying a product not connected to Amelia. - If they purchase product outside Amelia and if this is not Amelia product Amelia can not send notifications.
When using Amelia I have problems with woocommerce plugin. The issue is that while purchasing a product, there is no email confirmation from neither Amelia nor woocommerce. This occcurs also when buying a product not connected to Amelia.
Hello there,
Thank you for reaching out to us.
1. Please check if xour notifications are working. You can send test mail and confirm that.
2. Next check if you have connected the service to a product in Amelia
3. This occcurs also when buying a product not connected to Amelia. - If they purchase product outside Amelia and if this is not Amelia product Amelia can not send notifications.
Looking forward to your reply.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
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