Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Dear Support Team,
I have activated the much-needed cart purchase function, however shortly I received complaints from my clients that there were no details in my emails, shortly I realized that cart feature doesn't allow me to use the previous handles.
This used to be my old template that doesn't work any longer:
Congratulations, you have successfully booked the %service_name%,
you will find all the necessary information in this email.
SESSION START TIME:
%appointment_date_time%
MEETING LOCATION:
%location_name%
%location_address%
%location_description%
YOUR PHOTOGRAPHER CONTACT:
%employee_first_name%
%employee_email%
%employee_phone%
PAYMENT SUMMARY(during booking):
Total price:
%appointment_price%
Deposit paid:
%appointment_deposit_payment%
EXTRAS SELECTED(during booking):
%service_extras_details%
RESCHEDULE, MANAGE PAYMENT, INFO:
Customer Panel Access Link
REMAINING AMOUNT PAYMENT:
%payment_link_woocommerce%
%payment_link_stripe%
With the current cart feature, It only allows me to use %cart_appointments_details% this handle, which indicates only the appointment date without any other relevant information.
I must find a workaround to this issue, How to find a way to preserve the information as shown above from my old template?
Thank you for your guidance.
Hello David,
Thanks for reaching out to us.
In the Notification template, when you select the Cart Purchase notification, in the lower right corner, you have the option to configure the placeholder %cart_appointments_details%
Here you can place all the placeholder that you've previously had and it should read that properly.
Please, let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Works as intended, thank you for your swift response.
It is now solved
Hello David,
Great! Thanks for providing the feedback.
If you have any other questions, please feel free to open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables