I understand that it's possible for the price to change dynamically based om the length of said service. I wanted to know if price can dynamically change based on:
After hours (I'd like to charge more for evening service calss)
Phone call vs. Video Call (I'd like to charge more for video calls)
What's the best way to achieve this in Amelia's current implementation?
Thanks for reaching out to us, i hope you are doing great.
I guess the best option is to define the after-hours first, and then assign the employee to work on those after-hours. For example, you have a service with an employee that has work hours 09 - 17, so this is the standard work hours.
Create a new employee, configure work hours according to the after-hours, and change the pricing to something higher. When a customer chooses the "standard" work hours, the pricing of the first employee will appear, when they choose the after hours, the pricing of the second employee with appear (the higher one)
I would say that this "workaround" will work in both scenarios, but for the second one, i would make two services, again with the two employees where the employee one would have the "standard" price, but the second one has the higher price.
I hope it's easy to understand, but please let me know if you have any other questions.
Hi,
I understand that it's possible for the price to change dynamically based om the length of said service. I wanted to know if price can dynamically change based on:
What's the best way to achieve this in Amelia's current implementation?
Hello Ronnie,
Thanks for reaching out to us, i hope you are doing great.
I guess the best option is to define the after-hours first, and then assign the employee to work on those after-hours. For example, you have a service with an employee that has work hours 09 - 17, so this is the standard work hours.
Create a new employee, configure work hours according to the after-hours, and change the pricing to something higher. When a customer chooses the "standard" work hours, the pricing of the first employee will appear, when they choose the after hours, the pricing of the second employee with appear (the higher one)
I would say that this "workaround" will work in both scenarios, but for the second one, i would make two services, again with the two employees where the employee one would have the "standard" price, but the second one has the higher price.
I hope it's easy to understand, but please let me know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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