We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi. I've just upgraded from lifetime basic to pro. I downloaded and installed the new plugin, changed the activation code and enabled the cart option from the payment settings but it still isn't showing up in the front end.
I've flushed my Wordpress cache too, but I pressume I'm missing something.
Many thanks
Alex
Hello Alex,
Thank you for reaching out to us.
For this purpose, you need to download the latest version of the Amelia plugin from the TMS Store, then install that version, and also clear the cache and test it out afterward.
Looking forward to your reply on this.
Kind Regards,
Uros Jovanovic
[email protected]
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