Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
When an event is free, is there a way to hide the payment methods?
Seems strange to have the user select a payment method for a free event.
See attached.
Attached files: Free Booking - Hide payment methods.png
Hello Brendan,
Thank you for reaching out to us.
You can set payment method for each event when you edit that event in settings section like this
Hope this helps.
Kind Regards,
Marko Davidovic
[email protected]
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Hi Marko,
As per your screenshot, it states the default payment method from general settings will be used if all payment methods are disabled in the event, so this doesn't solve the issue as a default payment method must be selected in the general settings.
Surely, the system should recognise the event has zero cost and not request a payment method be chosen, that seems like a bug?
It is a bug - I see your devs have just released a fix, and it's mentioned in the changelog:
Version 7.2 (04.12.2023)https://wpamelia.com/changelog/
Hello Brendan,
We can see that also now, please let us know was the issue resolved when updated the plugin and purge the cache?
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi yes, resolved with the latest update. Please close this ticket. Thanks.
It's a shame we can't close the tickets ourselves, feel like that would remove some of your workload by not needing to check the ticket again.
Hello Brendan,
We are glad to hear that everything is resolved. As for tickets this platform works in this way and tickets closes on their own after a few days or we can close this for you.
We wish you all the best.
Kind regards.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables