We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
como deshabilito mi licencia de un sitio
Hello,
- If you need to switch domains at any time;
You can either log in the 'old domain's' website WP-Admin, go to our Plugin settings/Activation, and hit "deactivate" button there;
And go to the new site, log in our Plugin there, in the Activation settings just paste your Purchase Code, and the licence will be switched to that domain.
-
Or, you can deactivate the domain through your Store Account like this :
In our store you can go to "My Licenses" and click on the "Manage Domains" button:
From there, you will be able to deactivate the old domain (while it's still active), and then simply activate the new domain in wpDataTables settings/Activation, once you move the site.
Let me know if that helps.
Kind Regards,
Miloš Jovanović
[email protected]
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