As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I just purchased a premium version after using the free version for awhile. I have generated a number of tables with the free version that has important data in it. If I delete the free plugin version to install the new premium version what happens to the tables I had generated with the free version?
Hello,
If you don't see the Activation Tab in the main plugin settings, it means that you have the Lite plugin version installed.
-
Please follow the steps explained here,
it is a step-by-step explanation of how you can safely remove the Lite version without losing any data and install + activate the Full version.
When it comes to losing any previous data like Tables / settings, etc; no worries, as long as you keep this enabled, in your Main Plugin settings, "Prevent deleting tables in database", all your data will remain safe in your WordPress Hosting SQL Database even if you delete the Plugin from the WordPress back-end Plugin list.
Let us know how it goes, and if you require any assistance.
Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables